Here's what our company is doing to keep our customers and employees safe amid concerns of COVID-19. Learn More.
Security Systems in Mesa
December 17, 2021

What Are The Next Steps After Your Home Security Alarms Go Off In Mesa?

A security system should protect your home. But what occurs in the event your home security alarms go off in Mesa? What should you do to ensure you and all your family members are safe?

Your first priority is not to panic. You should understand that your 24-hour monitoring experts are always standing by to assist. Then follow these steps to be ready for any urgent situation.

Our Dedicated Representatives Are There For You

A 24-hour monitoring agent is immediately alerted as soon as your Mesa home security alarms go off. Once a representative is informed, they will contact you n a hurry to figure out what caused the alarm. Your protection devices can trip for several different reasons, including:

  • Criminal activity

  • Fire

  • Water infiltration

  • False alarm

In circumstances where a device was accidentally triggered—like forgetting that the motion sensors are switched on when you unlatch a window or door— a monitoring specialist will contact you and figure out if assistance is required. Give them your proper code, and they'll turn off the alarm.

If you have an urgent situation, your representative will summon emergency personnel, including law enforcement, firefighters, and medical professionals, to your residence. They also have the ability to act as your proxy in the event you aren't at home. Your monitoring team can also let first responders know which entry sensor was triggered, helping them prepare for a potentially dangerous situation. The monitoring expert will remain on the phone with you to keep you in control and instruct you on what you should do.

Here’s What You Should Do if Your Alarm Goes Off In Mesa

Being awoken in the middle of the night to an alarm blaring is incredibly scary—especially if you aren’t clear as to why it’s going off. The most important thing to do is stay as calm as possible and follow these steps:

  • First, find a safe location. Round up your loved ones as quickly as possible and relocate to a shielded space in the house or exit as quickly as possible. It's a natural response to want to face the situation on your own, but this can be incredibly dangerous. As an alternative, concentrate on attempting to keep yourself and your family protected and let the professionals deal with the crisis.

  • Second, take advantage of your mobile security application to remain in communication with your monitoring team. They'll dispatch responders who will be en route to your property in a flash.

  • Lastly, keep a persistent line of communication with your monitoring team and emergency professionals. You have the ability to be conferenced in, so representatives of each team are sharing information. Or, if you can't get a direct call to authorities, get alerts through text messages. Even if it’s only a false alarm, it's wise to maintain communications to all parties so you will be ready should an actual problem take place.

Be Prepared For All Security Risks in Mesa with Secure24 Alarm Systems

From burglary attempts to flooding, Secure24 Alarm Systems ensures you and your family are completely protected. With 24-hour monitoring, smart locking systems, and safety alarms, your property will remain the secure environment it's supposed to be. Design your ideal home security solution by submitting the form on this page or call (480) 608-0065 to take the first step toward a secure property.

Get A Complimentary Quote For Your Mesa Home Security System
Fill out the form below or call (480) 608-0065 to receive your complimentary quote on a security system for your house.
By clicking Get Quote, I consent to Secure24 Alarm Systems's use of automated dialing technology, prerecorded/artificial voice, email, or text messaging to contact me at the phone number and email provided about Secure24 Alarm Systems and ADT offers. I understand consent is not required to purchase. CA Residents: Do Not Sell My Personal Information